Integrity.

Workday expects everyone acting on its behalf to perform their duties with integrity and in an honest and ethical manner. Integrity is a core value of Workday and is upheld by the daily actions of every Workmate.

Providing appropriate gifts and business entertainment.

We’re dedicated to earning business through the quality of our products and services. While business courtesies—such as gifts, meals, travel, or entertainment—can foster strong relationships with customers and prospects, those that are excessive, lack transparency, or serve no clear business purpose can be perceived as bribes, which can undermine trust and damage our reputation.

Inspiring integrity:

Never offer or accept cash or cash equivalent gift cards (for example, AMEX,Visa, Mastercard).

Moderate, proportional, and well-documented business courtesies can create goodwill and sound working relationships. However, before any business courtesy is offered or accepted by any employee, family member of an employee, or agent, it must first meet all of the following criteria:

  • Not cash
  • Gift card valued at $25 or less
  • Consistent with customary business practices
  • Reasonable in value
  • Open and transparent
  • Cannot reasonably be construed as a bribe or payoff
  • Does not violate any laws or regulations
  • Permitted by the recipient’s policies
  • Approved by your manager

You may not receive any income or material gain from a third party in connection with the performance of your Workday duties, with the exception of nominal gifts.

Learning link:

Avoiding conflicts of interest.

We expect every Workmate to uphold our values of trust and integrity by prioritizing the company’s best interests while carrying out their responsibilities. This means avoiding situations that could create conflicts of interest where your personal interests or the interests of others could influence, or appear to influence, your decisions and actions on behalf of Workday.

Remember, even the possibility of a conflict needs attention. By being transparent and proactive and disclosing potential conflicts early on protects everyone involved by safeguarding both your interests and those of Workday. If you have any concerns about a potential conflict, please reach out to your manager and the Workday Integrity Team.

Common scenarios that may lead to conflicts of interest:

  • Financial interests: personal or family investments in companies that directly compete with or are similar to Workday, or that Workday has invested in
  • Outside activities: outside employment, advisory roles, board seats, or personally owned businesses that could compete with or detract from your Workday responsibilities
  • Business opportunities: opportunities arising from your position at Workday that you might personally benefit from
  • Related-party transactions: conducting Workday business with family members or other close personal connections
  • Gifts and hospitality: accepting excessive gifts, entertainment, or other business courtesies related to your role at Workday, either directly or indirectly
  • Personal relationships: close personal relationships with subordinates, supervisors, or colleagues that could influence decision-making or create favoritism
  • Workday investment in a company in which you are a stockholder or director

Potential conflicts of interest can be common because our Workmates are often involved in other business activities outside of their role at Workday. When there is ever a question about outside or conflicting activity, Workmates are required to properly disclose and follow all management plans designed to mitigate the conflict.

Inspiring integrity:

Transparency and proactive communication are vital to upholding Workday ethical standards. Having a conflict of interest doesn’t always violate the Code but failing to disclose it does. Speak with your manager or the Workday Integrity Team if you have a conflict.

Learning link:

Preventing improper payments.

Workday is truthful and transparent in our dealings, and we do not influence decisions through improper payments. Winning and preserving trust for Workday, as well as our integrity, is more important than any business benefit we might get from making a questionable payment. Anything of value exchanged or any payments made should be transparent, permissible under local law, and accurately reported.

  • In any deal, we avoid hidden terms or arrangements.
  • We do not pay or offer to pay bribes or kickbacks to anyone, in any form.
  • We do not hire or offer to hire candidates in order to benefit a customer, prospect, partner, or government official.
  • We prohibit corrupt payments of all kinds, including payments to secure permits or approvals, and small payments to speed up a routine government process (often known as a “facilitation payment”).
  • We work with partners who have a reputation for integrity, and we report signs of any potentially unethical behavior.
  • We make sure that any gifts, hospitality, or travel we offer are legal, reasonable, and appropriate. We do not provide any business courtesies to U.S. federal government officials, or to any public sector customers or prospects without preapproval by the Integrity Team.
  • If we make charitable donations, we do so to support a legitimate charitable cause, not as part of an exchange of favors.
  • We never solicit gifts or other business courtesies.

If you ever have a question about whether an exchange or payment is improper, contact the Workday Integrity Team for guidance.

Learning link:

Developing and using AI responsibly.

Our dedication to our core value of integrity extends to our development and use of AI products and technologies. AI introduces new areas of accountability because it is, at its core, a technology that learns and informs decisions based on set parameters. This means we are extremely deliberate about responsible AI to ensure that the impact we have is the impact we want.

The mission of the Responsible AI (RAI) program is to facilitate the Workday ambition to design, develop, and deploy innovative and trustworthy AI products that are fair, accountable, transparent, and explainable.

Our RAI framework is anchored around a set of ethical principles that guide our decisions about which AI technologies we build and use. Read more about our principles.

We follow responsible AI practices.

Our principles are brought to life through a series of RAI protocols, which include guidelines and standards. The purpose of these protocols is to identify and mitigate risks to fundamental human rights such that these technologies will have a positive impact on society:

  • Human oversight: We ensure our AI products and technologies are built with human oversight in mind, especially where they will be used to assist with consequential decision-making about people’s work and money.
  • Fairness: In order to earn and maintain the trust of our customers, we take a lifecycle approach to map, measure, and manage the risk of unintended consequences resulting from our AI solutions.
  • Recordkeeping: We’re careful to engage in thoughtful practices related to logging and versioning of our AI solutions.
  • Explainability and interpretability: We work to maximize people’s understanding of the underlying mechanisms and outputs of the AI systems we build.
  • Utility and reliability: We benchmark the performance of our AI solutions against appropriate criteria.
  • Maintenance and monitoring: Through the application of systems, tools, and controls, we endeavor to understand and address AI system risks, impacts, and potential harms.
  • Disclosure and transparency: We prioritize our effort to make information about our AI systems available to our customers and the public, including options on how to engage with it.

We have a category of prohibited AI use cases.

In alignment with our AI ethics principles, customer expectations, and the evolving regulatory landscape, the following are prohibited:

  • Manipulation of human behavior: AI products and technologies employing subliminal techniques or otherwise designed to deceive or manipulate users, bypassing their conscious awareness or consent
  • Exploitation of vulnerable groups: AI products and technologies intentionally targeting or exploiting vulnerabilities based on age, disability, or social or economic situation
  • Categorization into sensitive groupings based on biometrics: AI products and technologies that use biometric data for categorization based on sensitive personal characteristics (for example, race, ethnicity, political opinion, religious beliefs)
  • Social scoring and personality profiling: AI products and technologies used for social scoring or personality profiling that may lead to unfair or discriminatory treatment without business justification
  • Intrusive surveillance / monitoring: AI products and technologies that surveil passive activity data (data that is collected to observe and infer information about an individual’s activities, behaviors, or location) to do any of the following tasks: (a) make any determination about an individual’s performance; (b) limit an individual or a group’s ability to engage in protected activity (for example, taking breaks, union busting, etc.); and (c) conduct individual or group disciplinary or penalization actions that can harm/limit individuals or their economic opportunity (decisions related to conditions of employment).

Learning links:

Advertising truthfully.

Workday competes on the merits and quality of our products and services. Workday communications with customers or potential customers must be truthful and accurate. We must be able to substantiate what we say about our products and services. All promotional, advertising, and marketing materials must go through the appropriate approval process for publishing information.

Competing fairly.

Workday believes in free and open competition and outperforming our competitors fairly and honestly with superior products and services.

Never seek or use the following:

  • Information about a competitor’s bid
  • Proprietary information that has been copied, drawn, or photographed
  • Information about a former employer solicited from an employee
  • Information containing technical or engineering data that may be protected by trade-secret laws

We achieve business success through fair competition by:

  • Avoiding any formal or informal agreements with competitors that limit competition or customer choice in any way
  • Respecting the competitive business process by not price fixing or rigging any bidding process or helping others to do so
  • Not dictating the prices our independent partners charge their customers

Inspiring integrity:

Competitively sensitive information, including any information related to pricing or bidding, should never be shared with any third parties. If a third party inadvertently shares this type of information with you, you have a responsibility to not use or share this information with anyone else.

Accurate records.

Workday must keep complete, accurate, and timely records. Good records help us make smart business decisions, and they are required to meet our financial, audit, and regulatory obligations. Workday also complies with all applicable laws to prevent money laundering, terrorism financing, or tax evasion. We never conceal transfers of funds, only accept funds received from legitimate sources for legitimate and documented reasons, and reject doing business in any way that could facilitate or assist others in violating any applicable laws.

All Workmates are responsible for the accuracy of records, whether they are entering information or reviewing it. Workmates must always:

  • Create and keep truthful, clear, and accurate records, including but not limited to financial records
  • Follow Workday expensing, contracting, and purchasing requirements and obtain appropriate authorization
  • Reject any attempts to make agreements outside of formal records, including side agreements or any type of false, misleading, or sham transactions
  • Preserve and retain records appropriately, including by storing business communications and records in appropriate places and in compliance with legal or other hold requests (avoid keeping any Workday information outside of authorized places)
  • Cooperate with audits and investigations
  • Never hide the true nature of any transaction
  • Report any activity you believe is questionable

Workmates with financial reporting responsibilities have special ethical obligations to act with the highest levels of honesty and integrity, avoid conflicts of interest, and promote accountability. It is important for them to recognize significant risks; know when to seek legal advice; and promptly report to the Chief Executive Officer, the Chief Legal Officer, and/or the Chair of the Audit Committee any conduct that could violate applicable laws, business ethics, or any provision of this Code.